Tracking

SharpSpring can track many different things:

  • The number of visits to your Website - visible in Web Insights
  • Website traffic sources - visible on the Traffic Sources report
  • Sources of new leads - using Campaigns
  • Individual contact behavior - visible on each contact's Life of the Lead
  • Media Views: Videos, PDF's, links to outside websites - using the Media Center
  • Email Clicks - in Email Reports


In general, SharpSpring is mainly used for tracking individuals, while other tools are used for tracking aggregated data.

When do you need another Analytics tool?

  • SharpSpring can't provide analytics traffic data for individual pages. We recommend using Google Analytics for this instead
  • SharpSpring can't provide heatmaps of where your visitors are clicking on your pages. We recommend using HotJar instead