Unsubscribing and Resubscribing contacts

To manually unsubscribe a contact from receiving emails, do the following:

    1. In FunnelBud's top toolbar, click Contacts > Contact Manager.

    2. Find the contact the you'd like to unsubscribe.

    3. Click the settings icon ⚙️ on the rightmost side opposite the contact.

    4. Click Unsubscribe.

    5. Alternately, you can also click the desired contact.

    6. Click the 3-dot icon on the top right corner (besides Save button)️ and choose Unsubscribe from Emails.

    7. Click Don't Allow Emails button in the popup.


There are two ways to confirm you have successfully unsubscribed the lead:

    • Red text appears at the top of the contact record stating the following:

This person has requested to not be contacted.

    • On the Life of the Lead, the Unsubscribed from Email icon will appear on the lead's timeline. Clicking the icon will display the timestamp of when the contact was manually unsubscribed.

To manually resubscribe contacts:


    1. In FunnelBud's top toolbar, click Contacts > Contact Manager.

    2. Find the contact the you'd like to unsubscribe and click to open.

    3. Click the 3-dot icon on the top right corner (besides Save button)️ and choose Manually Resubscribe to Emails.

    4. Click Yes, Allow Emails button in the popup.


Likewise, there are two ways to confirm you have successfully resubscribed the lead:

    • Red text disappears at the top of the contact record

    • On the Life of the Lead, the Manually Resubscribe icon will appear on the lead's timeline. Clicking the icon will display the timestamp of when the contact was manually resubscribed.